Argus Europe Close Protection Training

Training Feedback

We have always asked for feedback from students on our training courses, you have to or you cannot expect to improve them. We take all comments seriously, follow them up when appropriate and look for where we can make changes. We ask for feedback in the following areas:

  • Instructors (effectiveness)
  • Course content (effectiveness)
  • Facilities
  • Office administration (pre-course communication)
  • Value for money

Changes

You cannot make all of the changes that are suggested and sometimes you cannot make any. When we are running courses such as the Close Protection Top-Up courses that are required to enable Close Protection Officers to maintain their SIA badge, we have to ensure that:

  • course content is delivered inline with the time set aside for each portion
  • we have evidence to prove that we have delivered the course content to each student
  • each instructor is qualified to deliver the relevant units
  • the facilities are sufficient to enable the training to take place
  • the office administration team ensure that exams are conducted in the appropriate fashion

This evidence that our Awarding Organisations require will be in the form of a workbook and video evidence of each student taking part in the practical areas of the course. We are also required to evidence medical qualifications as well as proof of ACT training having taken place. The SIA, working in partnership with Awarding Organisations, have done an excellent job to ensure that training organisations cannot implement their own ‘short cuts’ as every element must be covered and be available for audit purposes. This is 100% the correct approach and we applaud the SIA for taking this thorough and professional approach.

So, while it would appear that all training organisations are delivering the same content, it is very much down to the effectiveness of the trainers and the training organisation to ensure that the training is enjoyable, effective, realistic, informative and good value for money!

Further Information

For more information on Close Protection Top-Up training, please take a look at the this page from the SIA. If you would like to have a conversation with us, please feel free to reach out to joanne@argus-gh.com or call on 07388 828 329

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